Too Lost: Music Distribution

Purchased their annual Artist Subscription Membership a little less than a month ago. And still am not able to create nor finish uploading my releases. Nor unable to add myself as an artist to any of my single releases. Consecutively I have reached out to their support team through email, yet still the responses are far+few. + Not as helpful therefore I would suggest saving your money & going with [BandLab or Symphonic] to release. Do Not Waste Your Time, Money, nor energy with this music distribution system as this company makes it nothing close to simple. Learned the hard way after already investing in the yearly subscription. As their release window is atleast 2 weeks early. However they responded to the support ticket emails 2 weeks later so now I have to use a different distribution service to be able to release my music in time as I no longer have 2 weeks of time to wait. Ultimately with having to experience all of this within the 1st month after purchasing the yearly subscription and not being able to cancel just makes me want to rate this a ZERO OUT OF 5. NO STARS. *USE BANDLAB INSTEAD.*

This is better than most distribution options, but nothing is consistent between, app, web and Mac. Can’t do everything you need to do all in one app. As a Label, I feel there should be better mechanics, the apps a failure. Importing catalogs from other distributors, only ends in errors because the app is broke. And you can forget about timely support. When you submit a help request it takes weeks to get a reply if you’re lucky. I’m gonna give it a few more days to get better, but I feel soon, I will be moving on to a better system that values labels and has better support.

Everything is slow to use can upload a single on mobile tried to use web mobile on safari and was able to upload but after uploading the song file you cannot release it or than that it is easy and cheap for laptop uploafs