GoGastonia

Before I left for Disney it was fine but when I came back it was filled I don’t mind using Lyft I use to but now that they barely have space snd sometimes when I’m going to work they be pushing the times to drop me off and the cars be filed and when u try to get one I get it then it’s gone cuz someone snags it away even if u get it before them as a native citizen that lived here they whole life please FIX THIS!!

so when you get a ride, it takes FOREVER sometimes to get one, if you wait too late, you won’t get a ride at all, THE COMMUNICATION IS HORRIBLE, it’s almost impossible to reach someone, I lost a wallet in their wan this morning and I have yet to hear back it’s been hours… they also need to hire ME if they want a good driver, and that process is also extremely difficult, please fix this, I could add more but I’m tired of typing

I like that you can get pickup at your home & and price is rate is good . However their are disadvantages there are only approximately 11 vans around Gastonia there is more people than vans that use this service . There should be changes to expand the vans to at least 50 because the vans only can sit 6-7 per people and as a result this is why bookings are filled and wait times are over an hour long more . Bring back the busses 🚎 it’s more accurate & had more capacity for passengers.