KT Connect Australia

The camera is not working, even the permission enable on my iPhone 13

It doesn't update in real time, showing yesterdays data when I have checked in my daughter a few hours ago. This app needs a lot of work.

Truly the most pathetic app and customer service I have ever experienced. I now know it’s a huge red flag if a child care provider uses this cheap, substandard, non-functional app. In future I will never again use a child care provider who uses this app- it’s that bad!!!! Key example being parents are given no control around payment options, such as enabling/disabling direct debit, despite it appearing to be an option to toggle this on/off in the app. Don’t expect any help from their help desk. Their customer service rep is either a bot or a human with no brain cells and comprehension skills. The competitors are truly in a completely different class. Parents be warned!!!