Mains'l Solutions EVV

Every time I try to clock out of a shift where I need to input documentation, it says the timesheet is failed and I can’t clock out if a shift is less than a minute. I have to go around the app to a different place to clock out. On top of that, any documentation I put in during my sessions are not saved so now I can only document at the end. This is extremely frustrating and affecting my ability to stay EVV compliant.

Seems there would be an easy way to fix the problem without getting help from agency especially on a Holiday!!!

I’ve been using the new app for a few months. But now it’s bugging out. When a time card is deleted, it’s still showing as needing approval. Then when you have reached your weekly limit, it shows that you have not earned your hours. Can’t update it any more that what I have.