Dr.Oracle AI Medical Assistant

My experience with the Dr. Oracle app has been extremely disappointing, primarily due to the lack of customer service and basic support options. • No Customer Support: There is no visible customer service—no email address or phone number listed anywhere on their website. This makes it virtually impossible to reach out if any issues arise. • Login Issues: After registering online, I found myself unable to log back into the website. Each attempt to reset my password resulted in generic error messages, never offering a real solution. • Unresolved Charges: Despite my inability to access the service, Dr. Oracle continued to charge my account a monthly fee, without delivering any service or offering a way to cancel or get help. • No Communication Options: I searched thoroughly but couldn’t find any way to contact their support. Without even a basic email contact, users are left without recourse if things go wrong. Overall, I am very disappointed. The lack of transparency, continued charges, and non-existent customer service make the Dr. Oracle app a frustrating and costly experience. I would strongly caution others to consider these issues before using their services.

I am a PA student in my clinical year. Up to Date is great and all but the amount of information you have to wade through to find what you are looking for is very time consuming. Dr. Oracle is more efficient and concise when looking for answers to your medical questions. It also has peer reviewed articles at the end of every answer to back up the answer! This is my go to from now on!

When I first paid for the subscription, research mode was glitchy at best. Most weekends it didn’t work. But now, for more than a month, research mode doesn’t work. The entire reason I paid for a subscription was for research mode for school, because when it works, it is so much easier to find research than using the online university search. I’ve sent a few emails through app support but haven’t heard back. This would be a great app if it worked properly, therefore I’m giving it 1 star and cancelling my subscription which ends next year.