Worcester Bosch Professional

Easy to navigate and register

Absolutely shocking app for supposedly such a reputable company. Very difficult to register boilers, takes ages for them to show in the app, still says they need to be registered with gas safe even though the gas safe option was selected at registration. No where to extend the warranty to 10 or 12 years, and when you do extend it after ringing Worcester, you don’t get an updated warranty certificate to provide the customer with.

Rubbish app! Takes forever to get a guarantee to come through, on average it takes a week! Customers understandingly want this information before they pay up for the job so this is far too slow for me. I had a issue with the account on my app so needed to speak to their app technical support where I was on hold for an hour! Puts me right off installing Worcesters now.