JLab

I just want to start off by saying - I got the Jbuds ANC 3 and they are great so far. People usually come to the review sections to complain but the device themselves is fantastic. However, that said, when I change the noise cancelling/"aware" mods setting in the app, is there a reason why the buds need to announce that and pause my music to do so? I want to be able to turn on noise cancelling while listening to a song and not have it talk over my music. If this isn't possible can we release a firmware update that makes this possible? This is my only gripe but it's kind of a big one. Thanks!

What is even the point of this app? I had a pair of go air sports that I was able to customize the eq and touch controls using the app. I was even able to turn the controls on/off. This was great! Unfortunately after two months those headphones ended up getting water damaged while biking in the rain and no longer work. So I went and spent another $30 on the same exact model of headphones and am now no longer able to adjust the controls within the app. I cannot turn off touch controls which can be really annoying and there is no longer a “be aware” feature. Why are the same exact products lacking basic consistency? Is the app or manufacturer I don’t know, either way I am annoyed that I’ve now spent $60 to have one dysfunctional pair of headphones. I honestly want a refund.

I really enjoy using these headphones, but there’s one major downside: the inability to reliably track them when they’re lost. I’ve tried several apps, including the one recommended, but none of them seem to work effectively. The inability to track my headphones is a significant issue for me, especially since I tend to misplace them often. While I’d consider buying another pair because I love the sound quality and comfort, the lack of a dependable tracking feature might eventually push me towards Apple products, which offer better tracking options. Improving the tracking capability would make these headphones almost perfect.