TOKTOQ

The app itself it great. I enjoy using Ateez and Xikers spaces to talk to fellow fans. I do have a couple problems that I’m going to talk about though. 1. There is no translation available for anything on this app; which is extremely confusing due to the mass amount of International Atiny that support Ateez. The app even has a separate space for atiny to communicate in all different languages and get to know one another but there still isn’t any basic translation + the new feature POP seems only exclusively for domestic fans with no translation as well. 2. You have to pay for lives. Now this is where I’m slightly more frustrated because it seems as if you’re treating your groups like cash cows. When comparing the newly launched app to other such as Instagram, Weverse, or even Facebook all who do not charge for lives- they’re popularity is much more common. It’s disappointing to know a newly launched app with these apps to almost mimic for their artist: seems to be scrambling for money. The private messages being a charge is completely understandable, though I did believe it was going to be similar to universe but updated so the Artists don’t get overwhelmed. That doesn’t seem to be the case. But looking at everything I’ve listed does seems a bit unfair to leave as a review since it seems bad. But it is a brand new app that hasn’t had its first update yet. Like a baby taking new steps. I hope to be here while the developers improve and listen to new suggestions.

improvement options - 1) They need to add an English translate option, preferably from Papago. 2) I noticed the POP! chat can be minimized when there is video playing, but not when it’s just the member typing. so if you can add the ‘collapse chat’ option for the live chat, that would be great. 3) I would like my POP! messages sent to save in the chat after it is over, so I can view what I said. 4) when a member crosses over into another members POP! chat, make their messages above the live chat, so they can see each other. 5) I found that I am able to scroll the live chat but to make it easier, maybe add a double click option to pause the chat before being able to scroll. 6) an option to view and save the profile picture of the members. 7) I understand the POP! live option not being able to save video and having a short time span but please let them be able to send a regular picture / video that we can save to our phones. 8) if a user has missed the POP! live chat, I would like something to let me know which chat that i need to read. you can make a red light on the members’ name so that I know who typed when I was gone.

im of course so happy that there is a app to communicate with my favorite artists but almost everything has to be paid for. I understand paying for just 1 on 1 chats with members but having the live feature also be something that you have to pay for is not beneficial for all the fans that dont have that type of money to pay for it. That should be totally free for all fans to enjoy and watch their favorite artists on live. now also another thing that this app lacks is a translation button, obviously the artist speak in korean as they are kpop idols but a big majority of fans can not speak the language and theirs no way for us to quickly translate what they posted and or are saying in chats or on lives. over all there are good things about the app but as stated there are a lot of things that need to be fixed and i personally really hope they do get fixed.