Aqualisa

Experience with my Optic Q shower over nearly 4 yrs has been similar to nick-edw. Operation via the app, initially ShowerMe then Aqualisa, has never been consistent. In particular, profile settings which worked well for over 20 years on the Ilux shower we had before. The app stopped working altogether on 11 Nov 2025, the only value of the app now being to record that event. I am also being told this is a server problem affecting users with pink valve controllers which engineers are said to be working on to fix. Its now 9 February and still no change after 3 months, nor any communication on how app functions could be restored. The shower works fine manually, I just wish Aqualisa would provide support for the smart functions sold as a feature of this shower.

The application is shockingly bad! How can you release anything like that to the public! ShowerMe stopped working for me some time ago, so for few weeks I am using new Aqualisa app. I have my profile saved for bath, 39C and eco flow. Every time I was turning it on in past, it was using the right output and temp, but was always misbehaving flow level wise and I always had to correct it later. Today however app completely misbehaved and turned on shower head instead of bath, flooding my whole bathroom. Other people were also reporting that app does whatever it wants. App using wrong output happened for me 1st time and it happens shower head was turned to the side and I was not in bathroom as was waiting for my bath to fill. Again, shockingly bad app. Have zero trust to it. Or better, don’t use it!

Did a lot of research on which shower to buy, heard good things about the app. However the app just does what it likes: - set the shower temperature to 45, turn it on - warming up. Lock the phone, jump in the shower and it decides to go back to 39 and cold shower - tried leaving the app open, jumps to 39 after 30 seconds - sometimes profiles are visible in the app, sometimes they’re not - randomly logs you out of the app, sends 2FA to one of our numbers because we all need to be logged in to the same account - sometimes you can divert, change temperature or flow; sometimes you can’t - it seems the app just locks up and only the power button works - sometimes you open the app and it says the shower is on when it isn’t, no worries just press the on button and the app will say it’s turning off but the shower turns on Really not happy with such a basic shower app that works <50% of the time when we paid so much for the shower