CCH Client Collaboration

Same experience as others. When I went to find other docs to scan in it logged me out automatically for inactivity. When I tried to log back in, only the “Welcome Please select service to continue” screen appeared but nothing else. There was nothing to select!

Like others have said. - it doesn’t work at all. Can’t get anything to load. And now it’s tax season and my advisors want us to use this. They’ve had since September to fix this - and it still doesn’t work. I’ve read the other reviews. Get your act together! Are you charging my financial firm for this?

This is an extremely frustrating app!! When it works, it’s great, but 80% of the time I get a screen that says loading after I’ve taken quite a bit of time to login. The loading screen will last indefinitely. So I have to close the app re-login again, and hope that it will actually let me use the app. Also, when you check the box that says remember me for 30 days, it never remembers you. Great functionality once you can actually get logged in, but I spend more time trying to just log into the app then I do actually being able to use it.