App Profile: St. Jean's Credit Union Mobile

sly1288

Rating: 1/5

Problem showing when you pay bills it doesn’t take out the money and leave you with the current balance it takes a long time easy to run out of money when you don’t know how much is really there after you pay something

Card storage

Rating: 1/5

The app is not very functional as it doesn’t mimic the web version enough. Bill pay is horrible on both fronts as you have to schedule bills to be paid over a week ahead of time for some payees; the app and website do not line up in this way as you have more options on web version but app functions totally different. The old seaport system was more user friendly it seemed to work better and had more options. The current system frequently sends my bills too early and has incurred me overdrafts which were taken care of after calling, but still should not happen. St jeans is the oldest credit union in MA you shouldn't be using systems that are representative of that, the bank should be more mature in this manner.

Tonygrogan

Rating: 5/5

Best move I’ve ever made the tellers and managers are always ther for u , when I met Liz she always to answer any questions u might have , the whole, st jeans are there for they make feel that ur only one counts