NAPA PROLink

This app is absolutely terrible. I’ve called and complained a number of times, maybe this will get a response. The ONLY way I can use this app on my IPad is to uninstall it and then reinstall it EVERY time I use it. There is no back button making it difficult to navigate the app easily without backing completely out and starting all over. Lately I can’t even get logged into the app. I have taken a video showing the issue I keep having when logging in, maybe someone important will see this review and contact me and I can send them the video I took. Please fix this problem, I am not the only person having issues!!!

This app is absolute trash! after the latest episode that they call an update I can no longer search anything. It just goes to a page that says something went wrong and I have to close the app to even back out to the homepage. Contacted the customer service and they can’t figure out why it’s doing this either. Hard to run a business and order parts when the platform is junk.

This new update is great when it comes to scanning VINs but when it comes time to make a note of something there’s no where to implement. Very confusing layout as well.