Frankenmuth Credit Union

The app recently is terrible. One minute you can close it to use the calculator on your phone and it doesn’t log you out the next time it logs you out. Log in information is on my phone when I use my phones passcode to auto enter my log in information the app sometimes blanks out, same with entering my security question answer. The app is not stable if you ask me.

Charged $10 membership fee, no other credit union I am a member charged a fee but hubby wanted a local bank, so we paid fee. Then issue with getting debit cards, took two months. I was unwilling to move funds until I had access to account. Was encourages the use of their online banking then after 3 months charges $4.95 monthly fee. Thought local banking to save money, instead I am being charged fees for services that I don’t use….frustrating experience. Will be closing account and stay with Wildfire CU.

Before the newest updates, the app worked fine. Now it barely works when I need it to, won’t show account info when I need to see it. It says no info on account available but the amount on accounts screen show fine. Can’t transfer money easily anymore after updates. I had no issues with it before, it was five stars now I just want to give it 1 star because of everything that just won’t work when I need it to