Gyft - Mobile Gift Card Wallet

I went to add a gift card to my wallet, but I could not. The interesting thing is I added a similar gift card back in February. It was for Bed, Bath & Beyond. After a lengthy conversation with customer service, a case was created when the rep finally understood what I was saying. The response I received ? Instructions on HOW TO ADD A GIFT CARD! I wrote back that I didn’t need instructions. The issue was that I wasn’t able to add my BB&B gc. I then received a response (from the same rep) that I had “reached the maximum number of attempts to upload & balance check a gift card”. Really? I never got the chance! I wrote again asking if anyone there actually could read & comprehend what the issue was about? I then received a response that unless the app can verify the balance on the gift card, I won’t be able to upload. I asked about the one I already had , but they ignored. For me this app is useless if you can’t upload ALL your gift cards. What makes it worse is that there was no notification or anything. Not only that, customer service is clueless.

I’d give it 3.5 stars if it were possible but lacking some content. Upgrading the app and fixing it up with a wardrobe change, makeover, whatevs.....just a few things need adjusting to make this app a great one including more merchants, especially the big names. There is a plethora of quality stores and restaurants out there that are not on the list or in the search engine and you would expect them to be, so it’s frustrating when they don’t appear after you already have the GC. I lose them all the time or they get stolen/lost so this app is awesome and needed. It still has so some much potential it just doesn’t know it yet. They need to step their game up before someone makes an app that blows this one away! Bottom line is...it’s 2020, if it’s not Great, it will get replaced!!

i downloaded this app and was so excited to not have to carry around all my gift cards. i immediately entered all my gift cards that i could. some businesses didn't come up. things began getting fishy when the app made me log in every time i entered it, but i figured it was just a security thing. i tried entering a new gift card a few hours after i got the app and it kept saying "validation error" even though the codes were correct and i had checked the balance on the website so i knew the card was fine. i decided to read the reviews and was appalled. i attempted to download the cards to apple wallet so i could delete the app so nothing happened, but i kept receiving the message "gyft not available". i immediately grabbed all my gift cards from the trash can just in case. when i went in the app again, it wouldn't let me log in. i tried to reset my password, but i once again got a "gyft not available" message. i hope that nobody else makes the mistake of downloading this app. it's a scam and if the physical gift cards don't work in stores, i will be extremely angry.