South Central Bank Inc.

Honestly have thought about switching banks simply due to not being able to check my bank account through the app when I need to. There are constant issues with the app. Even when you set up Face ID it only works half the time and then when you type your password in it never works and you have to reset it multiple times. All this just to check my account. Not worth it.

I like that I can check balances and make deposits easily. Highly recommend!

App works okay, but when it recently stopped validating my credentials, and after a couple of phone calls to try and resolve the issue, I was told that my iPhone 6s Plus was no longer supported. Customers should be notified of changes such as this prior to the new release. I did not find any such information about supported devices in the description on the App Store or even from the person I spoke with at the bank. It seems that because I had an older phone, which by the way, Apple continues to support, that must be the problem. I purchased a new iPhone 13 and still having the same problem. Very unprofessional as well as an unnecessary aggravation for the customer.