App Profile: RCB Bank Mobile

CodyJS96

Rating: 2/5

I have had several problems with the app, mostly having to do with login authentication (I was locked out with no way to reset my password without calling them). Additionally, logging into the app is incredibly slow and is a pain to use because of that. I also just found out that there is no way to wire funds unless you physically go to the branch. This is annoying because all other banking apps I’ve used have this option. In this way, RCB app is out of date. You can’t even link an RCB account to another app and transfer that way, it’s blocked. I highly recommend switching from RCB to Chime, or similar bank with a more versatile app. It’s ridiculous to have a banking app that does not allow remote transfers to other banks, especially when every other banking app has that functionality. Honestly, the only good thing about this bank that stands out is the fact that the employees are always very kind.

angusstrong

Rating: 5/5

After the trouble of changing from the old online banking to the new platform, it is great! I've been able to see all my external accounts including 401ks, student loans, and credit cards, on this as well as my RCB accounts. It takes a few minutes to get it all set up to link everything together but it's worth it afterwards. However, the reason some external accounts that don't automatically update is because of those specific companies' verification processes not allowing the app to remember the login info, so maybe all the other accounts will change that to allow updates to happen.

AgilityCardiMom

Rating: 1/5

This app is OK except that they just send you a text 3 times a day rather than giving you real time notifications. The notification they do send has no useable information so it is basically just a reminder to get on and check your account. The notifications just say you have so many pending items and so many posted. Yet, this rarely matches what your account says. They want you to use your debit card but won’t give you real time notifications so you can watch for fraud. This is extremely irritating and has me just about ready to change banks. Their old software gave you real time notifications. I don’t understand why they ever changed and why they can’t fix this one. My suggestion is use a different bank!!!