WSB-TV Weather

REVIEWS They are an embarrassment and the reason that I cannot recommend this App to others, which I would like to do. Reviews indicate you have had dedicated, caring users who desperately wish it would be better. I am one of those. And, reviews require a lot of our time and thought; especially those providing you specificity in opportunities for improvement, which many do. It appears you’ve had this App at least 7 years. Shame on Cox/ WSB for it not being better. The number of subscribers should be significantly higher and the reviews should average at minimum a 4.0; with 4.5 or higher. Make the WSB-TV WEATHER App “the standard”, as it should be. As one of the largest news and weather sources in this top-ten metropolitan area of the United States. It is anything but that now. ADVERTISEMENTS As another reviewer stated, ads are taking over your App. If lack of resources is the problem, charge us a reasonable fee and either eliminate or minimize the need for ads. AN ALTERNATIVE APP Cox Communications/ WSB needs to either be “in” the on-line weather-App business or get out. You could just create an App for extreme-bad weather alerts and leave the rest off. Maybe that would narrow your focus and require less resources. RESPONDING TO FEEDBACK Do NOT use a pat-response when thanking people for input. Either customize it or don’t bother. And, don’t pick and choose to whom you respond. An easy alternative would be to place your patent response/ explanation at the top of the review list, prior to when reviewers select “Write a Review.”.. SYNCHRONIZE WEATHER REPORTS Your T.V., Radio and Web weather reports should be in sync. I hope this is helpful as I would like to see the amount of your subscribers more closely reflect the metro-Atlanta population. I would like easy access to and confidence in your data also. Listening to your current subscribers will accelerate reaching that goal.

Your “upgrade” is much worse than the old version of this app. Like some of the other recent reviews, the app typically tells me that I don’t have a WiFi or internet connection. There’s actually two different messages. One I just hit ok, and one I hit retry. Of course, I always have wifi, a cell connection, or both, and I never have this problem with other apps. After getting past this, the app then very slowly loads. Once it loads, the temperature is on the home screen, but it won’t show the humidity there like the old app. I haven’t found humidity anywhere in the app. Of course, the video forecast auto plays, even though I don’t want to watch it. This video slows down the app and sometimes makes it impossible to scroll past the video to get to the hourly info below it. Then, almost half the time the app ends up crashing. I have no problems with video in other apps, just your new “upgraded” app. I don’t know what you were going for here, but it didn’t work. If you just wanted more ad space, then fix the connection problems, don’t have auto play on the video, and add humidity back as an option. Those problems aren’t related to ads. This used to be my go to weather app. I’m done with it until you fix the problems you created. It’s just not usable now. Having more ads doesn’t help if you have fewer people using your app.

Editing my below review of the 2019 redesign: You rearranged the home page so the video is no longer on top, and that’s good. Frequently I’m checking my weather app on the go and having all the info at first glance is important. I’d like a bit more information to be available on that top home block, especially relative humidity and maybe the days pollen count? You could add a touch link to see more on that top block so it shows what it does now with the additional info expandable so it wouldn’t take any more room. When I touch a day on the second section on the home screen I expect it go to that days hourly forecast if available, but instead I discover the whole row is only one link to all the days again, making the link kind of redundant. This has always been my favorite weather app, I check it a couple of times a day. Your redesign had completely changed it and had ruined a great app. It looked like a commercial instead of a useful app. Now you cleaned that up some, thanks! I don’t like the settings on the map, the video on the home page, or the trendy icons on the daily or hourly charts. The daily and hourly were easier to read at a quick glance before. I truly hope you revert the home page at least to the information that was there before and move the video off the home page. You seemed to take this advice and corrected part of it. I’ll get used to the trendy icons... thanks again for listening.