App Profile: Century Bank of the Ozarks

Bignbadpapa

Rating: 5/5

Your app is easily used and very friendly to move through the site. Not only is your app very user-friendly, the bank is very friendly and that’s why I still have my account there even though I live in Oklahoma.

Irritated and disappointed2

Rating: 1/5

I had my checking account set up to where if there was no money in the account then nothing was to be paid no overdraft then I receive a letter stating that I had an overdraft I owed plus a $38 fee I went in and again had them remove an $800 overdraft protection that I did not want again stating if the money wasn’t there then it didn’t come out so I would not have any overdraft fees. About 2 months later I receive a letter stating I had a returned payment and in insufficient funds fee if $30 witch they removed from my account right away which caused several other charges that were made on my debit card were all returned for insufficient funds each with a $30 fee none of which would have happened if they had not removed the $30 fee from my account leaving my account in a negative balance of almost $200 when I contacted the main office they refused to fix the problem if I had had overdraft protection they would have paid any payments and charged me a fee later

lisa0893000000

Rating: 5/5

We love the convenience of online banking but we also love the people at our branch in Theodosia. They always take great care of us!