West Plains Bank and Trust Co

I had to go to the bank and they are all so nice and friendly especially the guy in the first office to the right. He was so helpful Thank you all but hurry and get it done the parking is awful

This bank has gone above and beyond being “just a friendly bank”! Those that work there care for me as if I was related to them. I’ve never been made to feel my questions were stupid or my inability to comprehend technology was a problem. The Houston Branch and Willow Springs Branch have always helped and assisted in ways I didn’t know were possible! They know what they are doing! They truly are there to help you! You will NOT be disappointed!!! Being out of state they were able to talk me through ways to deal with situations that the out of state bank didn’t know! 😳 Thank YOU WPB&T!!

I don’t like the new system. Scheduled bill payments come out a day early. The bill pay part of the system is harder to navigate. It was much easier to manage debit cards with Secure Lock. Once I turn certain aspects of my debit card off the bank has to do something to make them come back on. When I used my debit card on the old system the payments were subtracted immediately and Secure lock notified me immediately. On the new system the notification are a day late sometimes.