Soundcraft ViSi Remote

I’ve been using this app on my SiExpression3 for several years. Metering was slow, sometimes my adjustments would not take on the console, when I had 2 additional users mixing their own monitors it would freeze on the oldest iPad in our group. Last year I bought a new iPad and router with mumimo support. What a difference. Metering is very smooth now. Even when I had 53 inputs over the holidays. I have 3 guys mixing their own iems on visi listen, and me using visi remote. Works great now. STILL the app lacks basics...NO MUTE GROUPS. NO ACCESS to ROUTING or other menu functions. Yes, I’ve worked on A&E dLives, SQs, QLs, Yamahas, plenty of others that have better apps. But for the price point, this works for me. If Soundcraft would open up access to the system settings and add a MUTE group feature in the app, I would give it 5stars.

I am a volunteer as the sound engineer at a small theater. We just got an si impact. I am responsible for a couple of holiday shows and then a handful of other live bands, theater performances, and talks through the year. Not a professional. I experienced the sound board locking when using the app. This is a major concern. I’ll live within the limitation of knowing I get 5-10 minutes on the stage before needing to close the app or risk having to reboot the soundboard. Hoping upgrading firmware will fix this. (Minus 1 star or more) Last night during rehearsal, I used the group mute feature on the board and then went down to the stage to help the musician balance the monitors. One of the mics stopped working. Ran upstairs to the booth to find the sound board had the channel muted but the app said it was on. Lesson learned not to trust the app output. With our previous board and remote tool, I could run the show from anywhere as the app gave me access to nearly everything. My first impression is the si impact has more features and the app seems to lack more things than the presonus versions. I may only notice the missing things in the app because I am trying to do more with the board/app. The mechanical faders help a lot when going back and forth between app and board. However, I’d like to have the app reflect the fader pages and the order I’ve set up channels. I’d like to be able to use the mute groups or cues from the app as for many theater shows that’s what I am primarily doing away from the soundboard. Lots of other wish list items. That said, I can set main and monitor levels and tweak the eq from anywhere. But I expect I will have to run shows with this board from up in the booth with the actual board and not from the floor with the iPad app which is why it only gets 3 stars from me.

Ever since updating to si impact firmware 2.0 our venue has experienced freezes with the meters on a very consistent basis as well as occasional connection losses to the board. This makes the remote unusable in a live sound situation. Very disappointing that this hasn't been immediately fixed. Two different replies from soundcraft themselves one stating they were well aware of the glitch and the second denying there was any issues, then admitting it after email exchanges. Additionally, mute group access is a must with a remote app where you are working a good distance from the stage during set up and use mutes to keep iPod music going while dialing in mixes on stage. Also at least tap tempo for delay fx would be smart. And mainly where is the RTA? Almost every other mixer app has one. Why a $500 board and app and not a $2500? Soundcraft ... listen to your users... we buy and use your products not your in house engineers and programmers!