App Profile: HDFC Bank MobileBanking
Android / Games / Puzzles
HDFC Bank MobileBanking
Installs:
Rating:
3.35
Total Reviews:
2.25k
Top Countries:
IN, US, CA
< $5k
/mo
200k
/mo
Reviews: What People Think About HDFC Bank MobileBanking
Spicy hacker
Rating: 3/5
I am writing this review in great pain being loyal customer to HDFC for almost 10 years. I usually use mobile app for my banking needs and legacy HDFC mobile app works perfectly for all my needs. Few years back HDFC tried to force users to switch to newly designed app version which is total disaster and after leaving with no option they reverted back to legacy mobile app. Now again last week they forced users again to switch to new design app which is much better than before but no where near to legacy app in terms of stability. Today when I am in one of the best US network and tried to login, I receive prompt saying “ You seem to be in a low network area. Please try again after some time.”
Update(03-Jul-2020): Now app is working fine, so updating my review and rating.
Frustrated HDFC customer
Rating: 2/5
Absolutely frustrating experience with the HDFC app! As someone who spends most of the time abroad, I’m appalled by the app’s rigid login requirements. Forcing users to rely on sending a message through the registered SIM card just to access the app is absurd! How do you expect someone who’s overseas to do that? Not everyone can keep a local SIM active just to use an app.
Why isn’t there an option for an OTP login through either our registered phone number or email? In this digital age, making things simpler for customers should be the priority, not creating barriers. Whoever designed this app needs a serious reality check on user accessibility and rights.
And to make matters worse, why did you remove the option to use the app on an iPad for users without SIM cards? Don’t you trust the phone number and email we registered with? This is just another unnecessary roadblock. Fix this issue in the next update, HDFC—make it convenient for your international customers, instead of blocking us out!
ndvde
Rating: 3/5
The app is working fine (except the blank screen when logging in - so many have asked - how hard is that to make the Home screen the default?)
*** Now coming to the most important enhancement that is needed - FAST **
You need to introduce the concept of nickname/personalization of account name in the app and net banking for an 1.) Account 2.) Beneficiary/Payee. This is pretty standard across banks - even nationalized banks.
This is the use-case:
I have multiple HDFC accounts in my name and transfer beneficiaries (with the same name but different account) - This is not an edge case.
Now a couple of times I made a transfer from a wrong account to a payee because the accoubt number selected was wrong. Do you expect us to remember or look up the long account number every time when selecting a source account? Same happens when beneficiary/payee name is same.
It is so cumbersome and prone to errors. I have other friends who have also faced the same issue.
PLEASE update the app and/or give visibility on when this basic change would happen. PLEASE.
About HDFC Bank MobileBanking
Introducing the enhanced HDFC Bank MobileBanking App, your one-stop solution to a seamless and secure banking experience. Experience the convenience of doing 150+ transactions through our MobileBanking app. Download now for effortless banking, fund transfers, card management, loans, investments, and many more.
- Instant Access:
Experience hassle-free logins via biometric options and a 4-digit login PIN, ensuring the security of your accounts.
- Effortless Transactions:
Make quick transfers using UPI, ensuring real-time fund transfer. Safeguard your account with the ability to block debit services against fraud.
- Banking Simplified:
Get a consolidated view of your account balances, fixed/recurring deposits, credit card bills, and utility bills—all in one dashboard.
- Deposits Made Easy:
Book FDs and RDs effortlessly with just a tap, providing a smart way to save money anytime, anywhere.
- Manage Cards Seamlessly:
Easily apply for credit cards, pay bills, manage cards limits, including blocking or hotlisting lost or stolen cards—all conveniently accessible from one place.
- Investment Tracking:
Track & manage your investments, demat account and effortlessly engage in mutual funds transactions.
- Bill Payments On-the-Go:
Pay utility bills, DTH, electricity, gas and mobile bills instantly. Set up automated monthly payments for added convenience.
- Quick Money Transfers:
Transfer funds effortlessly between HDFC Bank accounts or other accounts via IMPS, UPI, NEFT and various payment methods.
- Security Enhancements:
Your financial security is our top priority. We are continually enhancing the security features for the safety of your account and transactions. With Device Registration for login from a single trusted device and RASP (Runtime Application Security Protection), we protect you from frauds involving remote control apps, data leakage, and screen mirroring.
We have an enhanced layer of security known as Mobile Number Verification. This feature ensures access to your MobileBanking App only through devices with the SIM card of your bank-registered mobile number, significantly boosting protection against cyber fraud and enhancing your account's security.
Please Note, you need to -
• Ensure the SIM card of your bank-registered mobile number is in your Mobile device.
• Maintain an active SMS subscription for mobile number verification.
• Have your Debit Card details or NetBanking password ready for one-time verification.
- Smart Features:
• One Touch Share: Share payment receipts effortlessly.
• Set Up Favorites: Simplify frequent transactions by setting up favorites.
• EVA ChatBot Support: Chat with EVA for instant query resolution—accepts both text and voice inputs.
- Additional Services:
Download e-TDS certificates, Apply for Loans(For resident Indians), Recharge & Buy FAS Tag, Savings Accounts, Credit Cards, Buy Insurance & Forex Cards.
- Download Now & #BankTheWayYouLive:
Continuous app updates and upgrades ensure you have the latest features.
Important Disclosures:
By downloading the HDFC Bank MobileBanking App:
*you consent to the installation of this app and its future updates and upgrades. You can withdraw your consent at any time by deleting the app from your device,
*you are agreeing and providing consent to have read and understood the privacy notice of HDFC Bank. To know more about the privacy notice, please click here.
https://www.hdfcbank.com/aboutus/terms_conditions/privacy.htm
- Instant Access:
Experience hassle-free logins via biometric options and a 4-digit login PIN, ensuring the security of your accounts.
- Effortless Transactions:
Make quick transfers using UPI, ensuring real-time fund transfer. Safeguard your account with the ability to block debit services against fraud.
- Banking Simplified:
Get a consolidated view of your account balances, fixed/recurring deposits, credit card bills, and utility bills—all in one dashboard.
- Deposits Made Easy:
Book FDs and RDs effortlessly with just a tap, providing a smart way to save money anytime, anywhere.
- Manage Cards Seamlessly:
Easily apply for credit cards, pay bills, manage cards limits, including blocking or hotlisting lost or stolen cards—all conveniently accessible from one place.
- Investment Tracking:
Track & manage your investments, demat account and effortlessly engage in mutual funds transactions.
- Bill Payments On-the-Go:
Pay utility bills, DTH, electricity, gas and mobile bills instantly. Set up automated monthly payments for added convenience.
- Quick Money Transfers:
Transfer funds effortlessly between HDFC Bank accounts or other accounts via IMPS, UPI, NEFT and various payment methods.
- Security Enhancements:
Your financial security is our top priority. We are continually enhancing the security features for the safety of your account and transactions. With Device Registration for login from a single trusted device and RASP (Runtime Application Security Protection), we protect you from frauds involving remote control apps, data leakage, and screen mirroring.
We have an enhanced layer of security known as Mobile Number Verification. This feature ensures access to your MobileBanking App only through devices with the SIM card of your bank-registered mobile number, significantly boosting protection against cyber fraud and enhancing your account's security.
Please Note, you need to -
• Ensure the SIM card of your bank-registered mobile number is in your Mobile device.
• Maintain an active SMS subscription for mobile number verification.
• Have your Debit Card details or NetBanking password ready for one-time verification.
- Smart Features:
• One Touch Share: Share payment receipts effortlessly.
• Set Up Favorites: Simplify frequent transactions by setting up favorites.
• EVA ChatBot Support: Chat with EVA for instant query resolution—accepts both text and voice inputs.
- Additional Services:
Download e-TDS certificates, Apply for Loans(For resident Indians), Recharge & Buy FAS Tag, Savings Accounts, Credit Cards, Buy Insurance & Forex Cards.
- Download Now & #BankTheWayYouLive:
Continuous app updates and upgrades ensure you have the latest features.
Important Disclosures:
By downloading the HDFC Bank MobileBanking App:
*you consent to the installation of this app and its future updates and upgrades. You can withdraw your consent at any time by deleting the app from your device,
*you are agreeing and providing consent to have read and understood the privacy notice of HDFC Bank. To know more about the privacy notice, please click here.
https://www.hdfcbank.com/aboutus/terms_conditions/privacy.htm
File size: 235840512
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYUZVEVNBOEELVNIPYYEBHCYMTJOMLSNTZUG
Minimum OS version: 15.6
Release Date: 1334107417000
Published by HDFC Bank Ltd.
Website url: http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-details/netbanking-on-mobile/gts8mitw
Publisher country: India
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