taxi.eu

In Berlin, i use this taxi service as my preferred method for Prepaid/prearranged pickup. Drivers are courteous and professional and they arrive on time or early. I like to schedule my trips in advance via the app. Having a credit card on file works seamlessly. All around, in my experience it’s a great service.

3 of the last 4 taxis ordered in Karlsruhe with the app showed the taxi approaching, at the pickup address and then on the way to my destination without the taxi being at my location. When I call dispatch the taxi that they send ends up being the original taxi I saw “approaching”. I can see the taxi number in the app so I know it’s the same taxi. I’m not enjoying having to call dispatch to repeat an order. I only started having this problem late January- recent app update?

First time using this app. Setting up my account and connecting to a driver were remarkably easy. Hard to identify which taxi was mine without a cab # or vehicle license #. Driver also told me I could not use the app to pay - I had to use my credit card on site. Not sure the advantage over just finding a cab on the street...