emmy: electric moped sharing

Nice scooters, but they still have a lot of rough spots they need to fix in their app and overall experience. I’m updating this review after working through an issue with a fantastic member their service team. I see some negative reviews here about their service. They must have made major improvements in this area, because my experience was model of what I wish every company provided. Toan from Emmy, you know I’m talking about you.

This app and scooter rental system has come a long way. They have made it easier to figure out and it runs more smoothly. Most importantly, it is by leaps and bounds the best way to get around Berlin. Fast and fun and reliable. I wish they had it all over the world. So much better than all that scooter junk that is showing up on every street corner. Two people can ride comfortably across the entire city in minutes.

Painful signup and verification, where guidance isn’t clear and video upload is limited to something like 3 seconds. Looking forward to trying the app.