Meijer Rx

The app is wonderful for tracking your prescriptions! You can set reminders for when a refill is due, and it even has the option to send a notice to you Dr when a new script is needed! One improvement I would like is for the app you allow you to see how many scripts you have remaining for the controlled substances. Docs can write a script for 3 months (3 separate scripts are sent to pharmacy), but the patient cannot see when they’re on the last one - which is when an in-person appt is required with your Dr for the next set of 3-month scripts! Most might find this easy, but Autistic ADHD persons forget easily and typically have issues with tracking “time”, so this would be a small, super helpful update to avoid the patient running completely out (since refills can’t be called in until the EXACT day of the following month … which isn’t accurate when you only get 30 pills and several months have 31 days!! Also, for these types of meds, a text to notify the patient when a different manufacturer’s pill is substituted as they don’t always work the same!

It is easy to complain when things go wrong- But - just sitting here looking at my prescription that needs filled & thought I need to let all of you know that YOU ALL ARE MUCH APPRECIATED!! I have been using Meijer Pharmacy for a long time & finally it has worked out with your help to finally get all my scripts in one place. You all are always kind, patient, respectful, courteous, go above & beyond to help & give great customer service!! But, I also appreciate the atmosphere you all provide amongst each other(cohesion, respect to each other in the workplace). I miss some of the past pharmacy workers that started this journey & have moved on in their lives. But the veterans you have left, continue to exhibit what our world needs today! Newbies on the Meijer Pharmacy-staff- you have been Great too!!! Thanks for your service everyday you come to work to give us Great Service!! Keep up the Great Work!!! vorsdl

Needs to offer auto refill option. Any with the box to “refill” in the list are grayed out even if there’s remaining refills. The list of prescriptions is a maze. Maybe show Rx drug name and collapse history in a pull down, otherwise it’s difficult to know which of the repeated prescriptions is the latest or has remaining refills left. - Example, had to look at details for the third repetition in the list to find a remaining refill listed. Need to allow a better option to add a payment method than coming into the store. Add ability to refill prescriptions with no remaining refills with a delay while you contact the prescriber for authorization. Take a look at Walgreens app for a nice example. I like some of the options with Meijer but you need to work on app more.