UBS & UBS key4

The app is extremely convenient to manage by banking services and pay bills. Much better than using the old card reader. My only complaint is that I cannot manage my personal and business accounts with the same app. I still must use the card reader for my business account.

Every second time I use the app all favorites and functions stop working (try later). iPad browser: despite of update a minute ago UBS blocks access because of outdated browser. I will change banks now after 20 years!

The app requires a complicated login system, using either a separate app or access card. Face ID support is very limited, only allowing me to view a subset of my information before requiring me to use full login. To add to that, the login is buggy, frequently hanging on a loading screen and then locking me out of my account for two hours if I try again. Within the app, I was unable to set up eBills, whenever I clicked on a provider nothing happened. If I tried to go back to the eBill page it would instead navigate back to the last page I visited (either Pay or the home screen).