UBS Access – secure login

The application often glitches and logs you out when it updates. If this happens on your only UBS Access enabled device then you have no way of signing in. This new login process requires that they send you a new pin via paper mail. If you try to contact costumer support to ask for help (because you need to make a payment on short notice) they will tell you there is nothing they can do to help you. As with most customer service in Switzerland they will charge you calling the help desk.

With that being said, it doesn’t allow registration with just a China phone number which is pitiful.

A few versions ago, the function to confirm new payees (without using the authentication chip card and reader was added. No more need to bring them along.