JHC 日本城 JFUN

Yeah, they sell everything really cheap, but this is one of the most unethical business in operation in HK. In-store Customer service is zero, nil, nada. In fact, all those grossly underpaid 60 y/o ladies will get very angry if you ask for any help or information. Per the company’s culture & training, the clerk will always say “don’t no!” or “me no understand English” for everything. Online isn’t any different - made several complaints via online store in the past 5 years and I’m yet to receive a single answer or one simple reply….. does this reminds you of “Japan”? 😀Another low level joke is the minimum limit they impose for Apple Pay and credit card payments - which is an illegal practice as stated by Visa/Master. That means, if you want to buy a $50 or $100 item, you must add a zigazillion of more cheap stuff until the total is above 200. They have the lowest prices and their moto is maximum profit above everything else, and the lowest service/ethics possible. What a shame and disgrace JHC is doing to the Japan brand, image, culture and trustworthiness. Better rename it to Paris Home.

Almost every time you open up the app when making a purchase it will ask for re-login to load up your profile. An already registered account will be identified as “not registered” when you try to use “forgot password” to retrieve your account access. And when you try to register again it indicated as “existing account”. To go through all this hassle to just make an easy purchase, i will not buy from your store again or please fix it 👎👎👎👎

This App just not working. It only keeps connecting even under very good WiFi network. Please fix the problem immediately.👎👎👎👎👎