Bank Austria MobileBanking

This app offers strong security measures such as encryption and regular updates to protect users' data. Particularly helpful for international students and immigrants is the ability to carry out worldwide transfers easily and securely. A trustworthy choice for anyone seeking top-notch security and flexibility in the financial sector 🌸 German: Diese App bietet starke Sicherheitsmaßnahmen wie Verschlüsselung und regelmäßige Updates, um die Daten der Benutzer zu schützen. Besonders hilfreich für internationale Studierende und Einwanderer ist die Möglichkeit, Überweisungen weltweit einfach und sicher durchzuführen. Eine vertrauenswürdige Wahl für alle, die höchste Sicherheit und Flexibilität im Finanzbereich suchen 🌸

Too much information asked for (kind of ridiculous to have to scan the hologram on the back of your DR card). “ATC number”: no explanation; had to call your hotline. Hotline: no choice of languages (very minimum, besides German: English). Automated Answering svc: individual segments too long, somewhat difficult to understand. No shortcuts to a human (such as: “to talk to one of our svc reps, push 9” or something like that). My answers (such as a simple “ja”) obviously were not understood (svc had to rerun the tape several times). Hotline—- Human: Finally was connected to a human: Mr Kostić. Most helpful. Took plenty of his time to take me step by step through the process. Great help with assigning temporary ATC. Very easy to understand (we spoke in German, a few words in English), very polite, very patient. That’s what I call perfect customer service. Dr Dieter Jettmar 1-Sep 21:04 MESZ

Quite a few notches below other Banks’ online portals. Not boosting Bank Austria’s image...