App Profile: Blaze CU Mobile

gokfing-gma

Rating: 4/5

It’s really easy to use. I like it a lot. The only issues that I have had is when I do multiple bill pays when moving to do the second one it seems I have to back to home and do bill pay again from the menu. It would be nice if it said or had a button that said next bill to pay or back to home simply. It could be user error on my part. I also wish when paying bills on my phone app that I wouldn’t have to rotate to landscape to see & select Pay. Otherwise, I love the app.

Jrpserv

Rating: 3/5

I had the spire/blaze app before the new one came out and I reallly liked the old one and the way it worked. I used it alot then the switch to the new app came and I’ve had nothing but trouble since. Everything I had on my old app as far as the way I had it set up is gone (facial recognition, digital deposit,) and now have to redo everything why can’t all our info and the way our old app was setup just be transferred to the new app? I had a hard time even getting in to my account with the new app. If it’s not broke don’t fix it is my theory!

Nenibejan

Rating: 2/5

I use to always give 5 stars to the Hiway app. Now I am Very Very sad that I can’t use Bill Pay anymore because of my older version iPhone. I called the Hiway help and was told to call Apple and ask them to force the latest upgrade to my phone. I called Apple and the tech guy was VERY patient with me. I told him the message when I try to access Bill Pay...the message says basically to log in again. I had tried that multiple times and even reinstalled the app. The Apple tech walked me through a scenario where I signed into the site Bill Pay uses an still I couldn’t get in to the bank Bill Pay site. Apple told me to call the bank and tell them it is not a phone issue. I am waiting for a bank person to call me back.