App Profile: Magnifi Financial

Snusboulevard

Rating: 4/5

Overall, I like Magnifi Financial’s digital banking option and I love the new AI service to answer most any question. But I have some other suggestions to make it better. First, Magnifi should get rid of the old search feature as I have found it to be virtually worthless. I have asked it numerous questions over the years and I have never once gotten any useful answer. All you need is the new “Iris” AI feature. Second, when I have used the digital transfer feature to another financial institution, the process requires you to enter several pieces of information (source account, target account, amount) and only after that will it tell you that the amount exceeded the limit. The application should just tell you upfront what the parameters are before you waste your time entering information.

Sheri Carlen

Rating: 5/5

We were merged into a new branch from Collegeville to CMCU now Magnifi Financial. We really enjoy the simplicity of being able to transfer funds within our accounts to even our son that also has a banking relationship with Magnifi Financial. We are busy farmers & being able to make mobile deposits has been a convenient way for us to use-instead of taking the time & high prices in gas ⛽️ to drive to our nearest branch. Which is 60 miles round trip. We had several accounts @ one time & now simplified that option as well. When we first transitioned over, the online accounts was not set up quite detailed/user friendly like it is now. I would like to thank the IT department or whom ever thought of this concept. We’ve banked at other outside banks, you’ve got my utmost respect & 5 ⭐️rating. Along with your great customer friendly & knowledgeable representatives. Thank YOU 🙏 so very much! 🤗

Tdhowen

Rating: 4/5

I use this App often and it is very easy to maneuver around. I like the remote deposit ability as it saves time depositing a check. The App seems to have glitches when I take pictures of a check to deposit. It has crashed a few times while taking the pictures of the front and back of a check. The App must not shut down when finished, I try to use it and it doesn’t use the facial recognition so I close the app and restart the app and then it works.