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The app functions fine for making reservations. The quirky bit is that the barcode displayed when you view a reservation to show it at the garage is a bit too big. It hits the edge of my iPhone’s screen which prevents it from being scanned. The ticket # usually works to find my reservation. But the barcode should be scannable.

I have a monthly garage spot. We used to have to text to make sure our cars are ready, but now we need to use this app. I sent in a request last night, but when I got to the garage, they didn’t have it. For some reason, it got closed a couple hours ago. Now I’m standing here with my dog, holding a car seat, and my wife is standing around with our baby waiting. when the app works, I can usually expect multiple notifications with the same info, for no obvious reason. I have another request for my car from weeks ago that still shows up in the list, and I can’t cancel it. In summary, I make mobile apps for a living, and this is about as bad as it gets.

On the Fourth of July holiday, when public transit is at its worst, the app wouldn’t let me make a reservation. I tried with the holiday special and without. It showed a pending payment on my credit card, but it didn’t go through. When I tried to explain the issue while checking out, the parking attendant still wanted me to pay full price even though the night side guy said it would be no issue. We finally settled the issue and I paid using the some credit card I tried to on the app. I’ve been using the app for two years and I never experienced this before.