Intuit Field Service Mgnt

Since the most recent iPhone update the app now crashes when uploading photos to a work order. This is an enormously important feature and it needs to be fixed immediately

We've used Corrigo's Field Service Software for over 5 years. It does a good job but they've failed to make any updates. Most recently in the past few months our technicians experience a lot of frustration because the app constantly kicks them out when entering work descriptions, adding photos or text notes. All of their work gets lost and they usually end up having to call in their work orders for completion. We have 6 field users and 5 desktop users. We’ve made many suggestions when speaking to the Corrigo Tech Support and get a lot of finger pointing between Corrigo and Intuit. Neither of whom take responsibility for the issues we continually experience.

We are a business with 10 trucks in the field. We have paid to customize this program to our needs. I've spent years looking for a program that could accommodate our needs and this one has provided what we need for over 2 years. The ratings here don't seem to do justice to the potential of this program and the affordability of it compared to others that can't compete. Take a second look and evaluate carefully. This is a great program.