App Profile: Seamless: Local Food Delivery

Android / Games / Puzzles
Seamless: Local Food Delivery
Installs:
Rating:
4.83
Total Reviews:
491.41k
Top Countries:
US, GB, IL
< $5k
/mo
10k
/mo
Reviews: What People Think About Seamless: Local Food Delivery
Cachae7
Rating: 4/5
I’ve been using Seemless/GrubHub for years and never had a problem- until the other night. In NYC this past Tuesday night it was raining. When the whether is bad you kinda expect a delay in food delivery, but this one took the case. No only did the delivery guy claim to have delivered my food, he refused to answer the phone for me And the restaurant he works for. After all the calling back and forth, it’s now 11 p.m. and I knew I wouldn’t be able to get such healthy food at such an hour. So I decided to re-order the food and went to the restaurant to pick it up and paid cash. I told the restaurant to take the $$ for my order out of his pay to make sure He didn’t get away with it. At least I was reimbursed for the order I Never received.... who would think about doing such a thing? Besides, it’s Not like he got into an accident, maybe skidding in the water because of the rain... (yes, that happened before), but at least I got my food from a restaurant I always order from, so I knew my delivery guy on that run... This was the 1st time I ordered from this deli, but I see I’ll have to pick up my food from now on from this one. Otherwise, I love the convenience of ordering food <3.
Sr4412
Rating: 3/5
Seamless is a great and dependable delivery service, but one aspect of the service that makes me uncomfortable is that the drivers often seem to feel that they need to photograph me holding my food in order to verify that they have made the delivery. I am a woman who lives alone and I am extremely uncomfortable with being photographed without my consent, especially at night, by men I do not know. I believe the app/service should do a stronger job communicating with drivers about what is and is not required, if I am correct in assuming customers are not required to be photographed by drivers in order to receive deliveries. If customers are required to be photographed by drivers, I believe this should be made clear at the beginning of the delivery process, and customers should be given other options to verify they have received their order if they are uncomfortable with being photographed. While not all drivers take photos without permission, many do so and repeatedly which leads me to believe this is a wider issue with the app/service and the way drivers are trained. I would greatly appreciate if this could be addressed as I do not consent to be photographed. I often order food when I am alone at night, and I do not believe being photographed when I am uncomfortable with this practice should be a requirement to receive food orders.
retnuh1
Rating: 3/5
Update: distance sort was fixed. App quality has generally been a mix of forward and backwards steps over the years and I usually just deal with it until the next update fixes it, but breaking distance sort is a non-starter. In a recent change, I couldn’t see an option on the web site for distance at all was it removed, sorting by distance in the app returns horribly broken results, a diner a block away is now preceded by 261 other restaurants, it’s almost like a random bucketed list of restaurants now than anything I can reliably use, of note the default Recommended sort order was never really useful here either. Not having distance work when ordering food in NYC is a horrific decision that completely ignores how this city works, anything greater than 1 mile away means it might as well be 2 hours away if the restaurant even takes the order. Also makes it much harder to support your local neighborhood places when they’re suddenly so far down the list you end up thinking they’ve closed because normally you’d have stopped scrolling ages ago. The delivery people here walk, bike, e-bike, scooter/moped, they’re not driving as that would be insane, distance is just different here. Smaller cities I get it, but broken distance sort in NYC makes me think whoever pushed these changes through has never lived here. This has broken the service.
About Seamless: Local Food Delivery
When in doubt, go for takeout—Seamless has it all. Plus, fun fact: Seamless is powered by Grubhub! Order food delivery from thousands of restaurants, including local spots and national chains, and get groceries delivered too. Prefer pickup? No problem. Know the fees upfront and track orders from Seamless delivery partners in real time. The only surprise is just how easy takeout can be.

ORDER FROM THOUSANDS OF RESTAURANTS
With Seamless, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Seamless makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes.

GET GROCERIES DELIVERED TOO
Think beyond your breakfast, lunch, and dinner orders. Seamless offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores.

EXPECT TO SEE THE FEES UPFRONT
Seamless gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Seamless gift cards, or Venmo.

SKIP DELIVERY FEES
The key is Grubhub+. Sign up for unlimited $0 delivery fees on eligible orders, and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below.

TRACK DELIVERY IN REAL TIME
Seamless puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Seamless.

COUNT ON THE SEAMLESS GUARANTEE
Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. Terms apply. See details: seamless.com/help/contact-us/learn-about-guarantee

YOU DO YOU AND SEAMLESS DELIVERS
Seamless serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Seamless gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery.

ORDER FROM NATIONAL RESTAURANTS
Sometimes you need a sure thing, and that’s why Seamless partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more.

GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Seamless customer support is here for you 24/7.

*$0 delivery fees only apply to eligible delivery orders from Grubhub+ merchants that meet the subtotal minimum (before tax, tip, and fees) on the applicable menu page or otherwise indicated on the Grubhub platform. Additional fees may apply. 5% pickup credit applicable on eligible future pickup orders only and is calculated based on the qualifying order subtotal. Credit is not transferable, not redeemable for cash, expires 90 days after most recent credit is issued and is subject to restrictions. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Grubhub will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See Grubhub+ cancellation and refund policy and full terms at https://lp.grubhub.com/legal/plus/
File size: 250452992
Launched countries: USGBIL
Minimum OS version: 16.0
Release Date: 1279424699000
Published by Seamless North America, LLC
Website url: http://www.seamless.com
Publisher country: US
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