Bed Bath & Beyond

The app is fine. I have been able to use it fairly easily and it’s self-explanatory… It’s a perfectly fine app. My problem is that starting about two or three months ago, the actual app icon on my phone had a number in the upper right hand corner of it (called “badge“) which currently is the number “4” but sometimes jumps up to “5.” Since I live in the year 2024, I’m well aware that this means I need to go into the app and click on some various notifications, after which when I go back to my main phone screen the badges/numbers should disappear, as long as I clicked on the things they were drawing my attention to within the actual app. I have navigated through the entire menu on the app, clicking into every single sub category, and I cannot get rid of the badge/number. This is driving me crazy. I even deleted the app and re-downloaded it, and when I signed in, sure enough there was the number “4,” haunting me like an annoying ghost. If anyone at the app creator company reads this, can you please help me out? I’m considering just deleting the app altogether because I keep doing a double take every time I see these badges, as I think they are new notifications. Deleting the app does not lend itself to spending money at the company that’s paying the app developer, so I’m hoping someone can help me out. Other than that, the app is fine…it does the job.

I thought I found an item I’ve bought before on Overstock for less expensive so I ordered it, however I went to the page where I select the size and all the different sizes were different prices. I selected the right size and somehow that got changed in checkout because when the arrived it was the complete wrong size. I tried to process the return online but when I did they tried to say it was buyer’s remorse and therefore my fault and said they were going to charge me $18 for shipping!!! It was not like I misjudged what size I needed and chose the wrong one, I knew what size I needed and selected it and somehow during their super complicated checkout process it got changed—not my fault, the app’s fault of anything. $18 would have been close to half the price of the item and completely pointless. Eventually I had to dig up their customer service phone number, which I could not find on the all anywhere, and call. The first person I spoke with told me he was going to look into something and I though I was maybe on hold or something but 5 mi it’s later I was disconnected. So I called and the next person helped me. Thankfully there was not a long hold when I called. Not sure why anyone would order from here lack of free return shipping is bad enough but $18 for return shipping on something that weighs almost nothing and comes in a super small box is theft.

There was alittle hiccup with our delivery time and customer service from delivery was very quick and helpful to help resolve the issue because our contractor who was putting it together was coming on the day that the mix up happened anyway we were so impressed with how fast and caring customer service took care of the situation and us. Once we got the pergola we decided that we would get our best friends to come over and we would just try and put it together ourselves and WOW it was pretty easy, once we found the center and layed out all parts as they were labeled then it flows like water. We all had our part . I was in charge of hardware, and the guys put what was read from my best friend AKA project manager we called her together and we started 5:30pm and complete it at 11:46pm. And we are absolutely thrilled and love it. Sturdy and worth every penny.