App Profile: Thuisbezorgd.nl

Android / Games / Puzzles
Thuisbezorgd.nl
Installs:
Rating:
4.73
Total Reviews:
8.24k
Top Countries:
NL, GB, PL
< $5k
/mo
30k
/mo
Reviews: What People Think About Thuisbezorgd.nl
rolling_stones_luva
Rating: 5/5
I’ve ordered a few times with this app and I enjoy the amount of options they have, but the service is not great. Usually I have to wait much longer for my food than what is originally indicated. I once waited over an hour longer than originally pointed out for my meal; I sent a few emails to the app’s customer service and I never received a response. Like I said, great options, but expect to wait longer than indicated for your food and don’t rely on the customer service.
KYC.C
Rating: 1/5
I made order at 8:45 am to be delivered to RAI Amsterdam. It took over an hour for the simple breakfast (2 sandwich and 2 coffee) to be prepared. I was hungry and needed to attend a conference session before lunch. As such, I looked at my phone regularly to track the updates. Finally after an hour, the app said my food was on the way. The app showed the deliverer near the address but not at the address. I went outside of the building and waited for ten minutes during when I looked at my phone all the time. All of a sudden, the app said order was delivered but I saw no deliverer at the location. I asked security guard who said they didn’t see anyone delivering food either. I made multiple attempt to get help from the app. No real help was given. I eventually never received my order. I asked for a refund. They refused. I asked for proof of delivery. They were not able to provide any proof. They took my money and wasted my time just like that. If I can give zero star, I’ll definitely do that. The app only cares about making money but did nothing to safeguard customer experience or the very basic of whether the goods was delivered or not. I’m in The Netherlands for a business trip. This really gave a very bad impression of the city.
thatsillegal
Rating: 3/5
I never got to eat the food that I ordered through Thuisbezorgd because the delivery person never showed. When I called De Vegetarische Snackbar about my order, they said no one answered the door and they tried calling me. I was sitting at the door with my phone and sat there for another twenty minutes after the food was supposed to be delivered; there were also three people in the building lobby that did not see the delivery person so they must have gone to the wrong place. I have used Thuisbezorgd several times and this is the first time this has happened, but it is especially disappointing because I have missed De Vegetarische Snackbar when they have been open. After calling, De Vegetarische Snackbar offered for my cold food to be delivered in 45 minutes as their remedy with no apology and Thuisbezorgd stopped responding to me to resolve the matter. I probably won’t use them again, but hopefully they add an option to tip within the app, specifically after food is delivered.
About Thuisbezorgd.nl
With the Thuisbezorgd app, you can order whatever you love, wherever you are. With a wide variety of restaurants, supermarkets and convenience stores to choose from, you can enjoy everything from burgers, pizza, pasta, sushi, salads and loads more, and get it all delivered to your door.

Need some bits from the supermarket? Just open the app, choose ‘groceries’ and fill your basket. Whether it’s baby food, flowers, beer, wine, beauty products, ice cream, chocolate, milk, fruit and bread, our partners have it all.

How it works:
Ordering is easy. You can either pick a saved address, fill in your postcode/street name or let the app find your location automatically. You can then choose your favourite restaurant or store and select whatever you fancy.

Follow your order to your doorstep:
Track your order from the kitchen or store straight to your doorstep with our Food Tracker®. We'll even send you push notifications to update you about the status of your order. It usually takes 30-45 minutes to deliver your food or groceries.

What you get with our app:
- Quick and hassle-free ordering
- Great offers and discounts
- Choose to pick up your order at the restaurant or store
- Re-order the same delicious meal with one tap of a button
- Browse grocery stores, cuisines, offers, best-rated restaurants, nearby spots and vegetarian/halal options
- Get regular updates on your order with our handy Food Tracker®
- Choose from multiple payment options

Order from big brands or local heroes.
Thuisbezorgd has it all!
File size: 262238208
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKWLBLTLUMOMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTRAEUYVEVNEELVNIPYMT
Minimum OS version: 17.0
Release Date: 1252609155000
Published by Takeaway.com Central Core B.V.
Website url: http://www.thuisbezorgd.nl/
Publisher country: Netherlands
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