PointSolutions

Words can’t describe how much I hate this app because every once in a while it logs me out and when I ask for it to reset my password it doesn’t send me an email for whatever reason and the cause of that i have to spend 10 minutes trying to find out what the problem is but the problem is that I have a graded participation grade for using it and because of the apps inability to make any sense I received 0%s on multiple different occasions because the software doesn’t do what it is supposed to do

We use it in our town for Town Meeting, there are 288 of us in Town Meeting and it’s been working great for us since 2020 when we couldn’t have met in person yet we had to keep running our town. Town Meeting is the closest form of direct democracy, the legislative branch of our local government. Point Solutions has worked perfectly for us. We log into the app via our cell phones using our credentials and the voting session provided to us by Town Clerk a few days before Town Meeting. We then watch the presentations and discussions on zoom, ideally on a different device (PC, iPads etc.) but use the app on our phones to vote when the voting is opened to us. We can see if our vote was registered as the color of our name changes to teal blue. After a few minutes, the votes display as a bar graph. Seamless. But it does involve tech support and experts to make it happen.

Professors use this app to host polls which are timed with 5 minutes and graded for credit. Continuously the app has forced me to sign in before taking the quizzes 3 or 4 times throughout the semester. This takes up 2-3 minutes of my quiz time. No other app does this, why is the bar lower for educational apps used by institutions? Shouldn’t you hold yourselves to a higher standard considering your platform is used to grade assignments for hundreds of students. Absolutely unacceptable “glitch” that has cost me credit time and time again. I blame the universities for utilizing platforms that have such flagrant holes in their software. Get it together