LeapFrog Baby Care+

We bought a leapfrog camera over all the super expensive fancy ones and love it. The app works really well. We bought a second one for our second child. We love this camera and app.

I have multiple cameras, and I need to rename the profiles to something meaningful so the push notifications make more sense in terms of knowing which camera is alerting. No luck. Every time I rename a camera profile it resets to the factory name once i exit the app and reopen it. SO FRUSTRATING. PLEASE FIX!!!! Been like this for many months! EDIT: in response to developer comment — I have tried explicitly logging out of the secondary account and a trying to update. It does the same thing, the profile name still reverts when only the primary user is logged in. Please look into this bug further, I’ve been using the app for 1+ years and it’s extremely frustrating.

I don’t often take time to rate apps, but this was a special occasion. For a company as large as V-Tech, you’d think they’d be able to hire a decent app developer. Instead, this app makes it impossible to save almost any settings, throwing an error. That includes simply placing the camera in parked mode so it stops recording. Meanwhile, instead of make improvements, the developer just says, “try this workaround that is pretty impractical” instead of just working to implement requested fixes and features. They would probably just suggest I unplug the camera when I want to stop recording. My suggestion? Instead of making excuses, try hiring someone who knows their stuff, and take ownership of your problems.