FoxPlay Casino : Slots Games

So I downloaded your app and really enjoyed playing it until tonight. I purchased over 50 dollars us in credit packs because the game I was playing on the slots portion called wild wolf run had the mini, minor, major, and mega building up. It started at 5 on the mini and minor, 5 on the major and 100 on mega. I had built the mini to 32, the minor to 19, major was still at 5. And then the game crashed due to the app malfunctioning and all of the built up levels were back to 5. I want a refund for the 50 dollars or a credit of 50 dollars in my account asap. If you do, I’ll remove the review if you don’t I’ll leave this up and also dispute any charges from now back and dispute will be due to not allowing and following advertised agreement. Stating the higher you bid the better your odds of hitting but then wiping out the achieved edge is direct breach

I m very upset because i lost all my coins! The max buttons are right next to the play button on most machines, so one little error in judgement and you bet all your coins😩. I Know its done on purpose in hopes that the person will buy coins. I worked hard to get all those coins. Now i m at the beginning again. I ll just play Mohegan!

FoxPlay is a disgrace and insulting to all of the longtime FW Online players- especially those of us who spent money on it over the last several years. The product has been dumbed down and diminished in every possible way, ranging from the platform’s poor quality with constant crashing, freezes, and less than a third of the games the other version had, to the nerve to try and charge $300 for such a low amount of coins with the gaslighting excuse of “adjusted betting levels.” The press release announcing this “new gaming experience” is pure buzzword comedy, clearly no one at the Foxwoods interactive division bothered to do a focus group with longtime users. I used my online gaming in tandem with my in-person playing for many years, so sadly Foxwoods is now going to lose a significant amount of business from me thanks to this pathetic “new platform.”