TiveTag

When the tag is scanned, the instructions say that “if a red x appears, follow the instructions on your screen to request a replacement.” Nothing happens after multiple times of scanning. I tried creating an account and it told me that I was not allowed to take that action with my account. This is not set up at all, it’s a total dead end app.

My delivery was three days late so clearly bad. I scanned & it says this & to go through their process to get a new one sent. NONE OF THEIR OPTIONS WORK. I never get an email or text to reorder, I cannot reset my password, I cannot create a new account, the “chat now” button doesn’t work, the “click here to order a new one” does nothing. I am clearly using the right email address as I have emails from FluMist confirming my original order in it. Via iPhone 14 Pro Max, iOS 18.6.2

This product does not work. It has yet to scan anything without an error message and the company does not seem to provide troubleshooting.