App Profile: Klatch Coffee App

Chunk102

Rating: 1/5

This is one of the worst apps I have ever tried to use. There are options on it that do not work. The order ahead option for another day doesn’t work because it doesn’t load the shopping cart at all for you to pay in advance. You also can load multiple forms of payment but aren’t able to choose another payment because it defaults to whatever the first payment you added on…

Sr98acr

Rating: 3/5

I used to go to Starbucks but since it’s been reported they sell fake food then what are we left with. Klatch is a very good locally sourced coffee, heck they even sell 2# bags in costco. I’ll admit the rewards system is pretty bad but to be fair if you order and pay with the app they double your points so no it’s not going to cost you $600 to get a free sandwich. They pump out drinks pretty fast with the limited staff they have here. Prices could be lower but I guess I’m willing to pay a little more for better quality coffee to a business that I’d like to see more readily available locations. I really can’t stand the opposing monster of a conglomerate and how people will stop at nothing for it. There’s one on every corner and the playing field isn’t really level so nevermind the outdated reviews your reading from a year ago as Klatch is up n coming and I hope they achieve to be a success.

Browut

Rating: 5/5

I understand that the ratings are bad because everyone wants a better return rate on the rewards. Try to appreciate that you're instead getting better quality coffee (try the Honey Latte w/ Breve); the store is clean and bright; the service is stellar; and I wouldn't be surprised if their employees are paid more. So, I'll rate the app considering all that and its a solid 5 stars. Note: about the "they're greedy" comments- I once had to remove an item from my order because I didn't quite have enough. When i got to the window; they said it was on them and gifted me the order. I didn't ask then too; and they must've deduced by how I amended the order that I was struggling a bit. They're anything but greedy.