PaySchools Central

I’ve turned my notifications on, double checked them, and I still do not receive emails for low balances. My child forgets to ask for a check by the time we all get home, and she can’t text me at the time since they are not allowed to have their phones. So I end up having to log in and pay the fee to use my card online. The FAQ’s are no help. The “my questions isn’t listed” answer directs you to “my question isn’t listed here” which doesn’t actually exist. No email address that I can find, just a phone number. Really liked the app we had in the past, but I don’t have a choice in the matter.

The fees for adding money to the accounts are ridiculous and the frustration over that is only compounded by the inability to transfer money from one child’s account to another. When it is the last day of school and one child has $10 and the other just went into a negative balance by a couple dollars, the user should be able to take a few dollars from the account of the one child to cover the negative balance of the other child instead of paying a fee that will probably be more than the amount owed to make it a zero balance. I want to give the app one star but the ease/convenience of adding money to the account brings it up to two stars.

Unfortunately, you can’t do anything with the app. Most times, when you try and click on something from the menu at the top. It will send you to a page, that tells you to download the app. Then it just starts glitching or freezing when you make a specific selection for info or records and simply doesn’t work. So you can’t get anything accomplished with the app I would be way too scared to try and put in any personal payment information with the app being so Unreliable. Hard to say what would happen with that personal information. It would most likely be leaked, or easily hacked. Great idea, just bad execution and no real follow-through.