App Profile: SproutAbout

Android / Games / Puzzles

SproutAbout

Installs:

Rating:

2.84

Total Reviews:

655

Top Countries:

< $5k

/mo

Reviews: What People Think About SproutAbout

Jeaniece

Rating: 3/5

It’s a decent app…when it works properly. The video section is unbelievably glitchy. Whenever I try to use it I get a note that there are unlimited 30 minute viewing windows which is fine but as soon as you try to view it freezes then you have to fuss with the app to get it to display the message to allow you to view again. This seems to happen lately whenever I try to view video which seems odd. Assuming this is a new addition because that didn’t previously happen. It’s absolutely annoying so I hope this is fixed sooner rather than later. The app also doesn’t always send messages so I echo the sentiment of others on this. I’ve logged in and out and even restarted my phone to see if it resolves the issue but it doesn’t so the issue definitely seems to be with the app itself. Also it occasionally will say there are no active children enrolled on the account but then the app will miraculously show them after a bit more fussing with the app. Not sure what is going on behind the scenes with the app but hopefully the bugs are worked out soon.

amisenho13

Rating: 5/5

Since Day 1 of using the app, I have been unable to read messages from my child’s Care Circle. I receive the notification that it was sent and can read the first few lines of it, but after selecting the notification, I am brought to a blank screen within the app with no error codes and am unable to see the group the message is in. I have tried logging out of the app, uninstalling/reinstalling the app, and restarting my phone to no avail. I was told to take screenshots of what I was seeing and send them to the Tech Support team to investigate, which I have done. I also received two case numbers that documented the issue. I might have been able to overlook this as glitches within the app, but the clincher is that I have both called and emailed the SproutAbout Tech Support team about this issue with the information they requested and have not received any additional support or acknowledgment on this case. It has been over a week with no call-back or response to my app issues. As someone who works in the Tech Support/Customer Service industry, it’s really frustrating to be on the other end of the line where you’re waiting for a reply with no indication of where the investigation is sitting or if a solution is around the corner. Edit: App issue was resolved; while I thought it was a bit of a wait, Tech Support associates did call back and escalate the issue, and it was fixed next day.

JBear18523

Rating: 3/5

I’m both a teacher and a parent through LCG. As a parent, i love the app and it’s features. As a teacher, this app is horrible. It would make it far more easier if teachers were able to have some control over which children are shown in “my classroom”. I’m unsure of other centers, but ours has a bunch of children who can be in that room grouped together. Whenever we have children checked in it doesn’t show them all grouped together, rather spread throughout the list that doesn’t seem as though it has a method of sorting. As a brand new teacher it made it EXTREMELY confusing trying to figure out which children were actually assigned to be in that room on a day to day basis. Please add the option to edit photos that are taken within the app itself, like if we need to fix the rotation, that is a big one for myself personally. Please add the option to have an announcement, instead of just Activity/Sleep/ Lesson Plan/Food. If the announcement is added, if possible to make the notification appear differently than the updates that pop up for the child. I have had a few parents say something about the comments they have left on activity updates, can we as teachers have the ability to reply back to the comments, as well as receive notifications of interactions with the updates.

About SproutAbout

Let SproutAbout help simplify your life!

Download our exclusive early childhood education app created to take family communication to the next level—because after all, it takes a village and our educators don’t want you to miss a thing.

SproutAbout is our all-in-one, custom-built early childhood education app designed exclusively for you. Our next-level family communications app keeps you connected to your child throughout their school day.

We’re here to support working families, but we also know how hard it is to be away from your child. SproutAbout bridges the gap! Our revolutionary app is a game-changer for enrolled families* across our community of 1,000+ schools. It’s designed to strengthen parent/teacher relationships, enhance safety and security, and give our families peace of mind. Plus, it’s packed with exciting features you’ll love—and come to depend on.

· See live streaming video of the classroom

· Share pick-up/drop-off notes

· Connect directly with school staff

· Save, share, and comment on pictures/videos

· Get activity updates tied to learning goals

· View routine logs to track naps, meals, etc.

SproutAbout grew from the suggestions and feedback of our families and teachers. It’s truly the next best thing to being beside them in class! We are a team and SproutAbout is the platform we’ll all use to make your child’s care and early education an enjoyable, interactive experience.

Download SproutAbout today and see your child bloom as we prepare them for a successful transition into school, and beyond. If you’re not enrolled in one of our Learning Care Group schools, visit us online and let’s start that journey together, today.

Stay in the know, ready to grow—with SproutAbout!

*Contact your school leadership for account setup details.

File size: 35606528

Launched countries: US

Minimum OS version: 13.0

Release Date: 1644393600000

Published by Learning Care Group

Website url:

Publisher country: US

App Profile: SproutAbout

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