Altanfeethi

Both the app and the website are absolutely abysmal. When it comes to guests they excel at providing a terrible service. I had purchased packages that have had remaining passes that disappeared. The validity policy has changed multiple times. So now if you buy a package of 10 passes in October and your membership expires in November you will lose your passes without any type of refund (your renewal doesn’t change this). The process of both buying passes and registering a guest isn’t efficient at all. On top of that the new policy of dependents that restrict children under 5 is ridiculous, it should be at least 21. The final outstanding horrible fact is that you can buy Tanfeethi guest passes from the airlines for much less, apparently by being a member you’re expected to pay more than non-members.

The service and the app are just great.

The app does not show the family members after payment despite confirmation from 800 that they are included.