Smart Envi

I wanted to like this, and the control it could provide for my heater, but I’m sick and tired of companies needing to store and harvest data about users. There’s no need for location data, no need for any collection of data or cloud services, as this heater has all the scheduling controls without the app. Simple Bluetooth would be enough. They’ve lost all perspective of how the customer gets value from their products. Had this been a simple phone app with Bluetooth and an elegant interface for setting the temp schedule I’d have been happy, instead I deleted the app and went to the trouble of doing the schedule direct on the heater itself. Massive fail. Zero stars if it was possible.

The actual heaters are amazing……….if you can deal with the truly horrible app. I have one heater in the kitchen and one in the bathroom. Once you understand the heat builds so you need to turn them on before you really need them, you’ll be thrilled. No hot dry air blowing at you, there’s no fan so the heat works its way out slowly and builds in your space. The app, which seems to be the only way to operate the smart heaters? Is truly aweful. To set a timer leaves you unsee if you’ve done it, setting up a schedule is not intuitive in the least, and things are really difficult to edit and alter because your edits don’t show as you do them. You have to close the app and reopen to see if your edits worked. Is this just me? Also, every edit you must hit the small check mark, which is not obvious. This could be SOOO simple because there are only a very few things you can do. Turn heaters on and off. Create a schedule for automatic use. Set times for heater to turn on. I don’t understand why such a fabulous product has such a terrible app to run it. Super frustrating, but the heaters are absolutely wonderful. Please hire someone to create a user friendly easy app. It would make such a massive difference.

On occasion I will log into the app and my devices are not visable on the main screen. Most times when they are there the screen is not accurate and I have to go into a decide to actually see its setting. Don’t understand why the temp always states that the unit is running 2 degrees below what I want it at even when the room it is in is registering higher. Would love to know how much time the device is actually running to understand how efficient it really is