App Profile: Sage Systems

BJ Detroit

Rating: 1/5

Signing up for the Sage app is almost impossible. Many quirks and odd screen behavior that sometimes makes it difficult to get to the next page of the signup process. The signup process demands an ID photo but won’t allow you to upload an existing one. And it is extremely finicky about selfies, demanding a dark background and zero highlights or anything that obscures “details,” whatever that means.i I’ve tried a dozen setups with different backgrounds and lighting, It hasn’t accepted any of them. This app is definitely not ready for prime time!

CS-PC

Rating: 1/5

Ramco installed new security arms, brought in guards and forced the community to use their horrible app. Our community has been using this process for 5 months. The app does not allow you to add vendors to your guest list; you have to add first and last name. So if your vendor has multiple employees, you are forced to add each person or the guard will not allow them inside the community. I have also had instances where the person was on my list and the guard still turned them away. Ramco guards are not friendly. Some of them are even rude. The gate arms do not work properly. They are set to close too soon as to try to prevent tailgaters, but we have had several instances of the arms being damaged. Using this company for security has been a huge fail for our community. Look elsewhere.

Walk out

Rating: 5/5

As a community manager who has managed several gated communities. The Sage APP is a great option. It’s is versatile and can be used among several associations at once. at this time I have two associations in the same area using this app with no complaints. The Sage APP allows for the owners to be in control of their guest entries at all times. The APP is user-friendly.