ATN Connect 5

I have 3 of their products that have worked great for years, this last one has taken over a year and still don’t have number 4 going. #4 Started with a 4x40 Thor 4 and on the 5th one that ghosted out in the center, I couldn’t get a refund because of the time it all took, so I upgraded to a gen 5. The first one had to many issues to name and I have run #2 now for 2 hours and it will not stay connected to phone or iPad for more than a few minutes and will not stream at all. Not the same one I sent back that Alex said would be fixed and assured me that it would work as it should. This makes 7 new, out of the box scopes that do not work properly. I suggest anyone going with ATN to get a refurbished one, I think those are the only ones that actually get checked before they are sent out. The other 3 were refurbished ones. Come on ATN, new shouldn’t mean you got to fix it when you get it. R Rainey, if anyone from ATN wants to contact me, look me up in your files, I sure can’t get a returned call or even an email answer.

Will not stream video from Thor 5 thermal 640, this will be my 4th ATN nothing but problems, if this one doesn’t workout I’m am finished with them, I have been following ATN since they first hit the market, I really had high hopes for them but my expectations are starting to dwindle,this is turning into a nightmare, I will say the ATN store I went to in Lawrenceville GA has very friendly Staff and have tried to make up for my 4+ hour drive there and back Twice with some discounts and accessories but they don’t do me any good if the product doesn’t work as advertised.

This app is not following it’s own steps referring to being able to connect to my new Thor 5. There is no option in settings(nor does a pop up ask for permission) for me to allow it to see devices on the local network. Therefore I am not allowed to connect to my network AND the Thor 5 at the same time. This highly limits usability as described.