ATN Obsidian

I own several ATN products from the 4K binox with range finder that is SUPPOSED TO adjust my scope. I can’t link the 2 together and I have done EVERYTHING including hard installation with a cord from my computer on BOTH the scope which is a 4K hd night/day scope and the $800 4K binoculars in which I had trouble with from day one! When I called tech support they were grumpy and they made it out like I was incompetent and a LIAR!! I will never but another ATN product again! They already got me for a few grand!!!! Shame on them!!!! Don’t sell products that you haven’t tested thoroughly! I understand updates but you pretty much have to do all the programming and deal with freezing screens when you need it the most!! Binoculars that freeze up CONSTANTLY! I don’t get this company!!!?????

Any good company should know 2 years is two years too long for an update. Running ios 13.1.2 and the latest Binox HD firmware and I'm still having issues where it says "allow obsidian to access photos in your permissions". THERE'S NO OPTION FOR THAT IN THE APP! I'm a new customer but I'm extremely disappointed a company who toughts their technology at a price point, won't update the software coinciding with their products... I'll change my review if they fix the app...

I have used this app for 3 months and all it does is lock up and has about 1/2 the brightness of the scope. I have had pigs see the light coming from my phone and run away. They should have a night option to turn the screen darker or even red so the pray can’t see it. I hunt with a crossbow so I have to be in close proximity. When it locks up the only way to reset it is to take the battery cover off the scope and replace it and restart the scope. I am surprised that there are no updates to this app and when you call ATN they are not very helpful at all and blow you off saying they know there are issues but can’t tell you if they are even trying to fix them. I purchased the scope mainly because of the app and it has dissatisfied me as of so far. It could be a great addition to the scope if they would fix all the issues.