Domain Money

I love this app. I have felt it was a really great way to manage all of my documents and communication between my advisor and my tax professionals. However, messaging has always been very glitchy. Sometimes I have to default to just messaging through because I cannot send messages through the app, which is really frustrating. If this was fixed, I would give it a five stars.

So I’d like to say I’m not the greatest with money but I am extremely confident in my experience with financial apps/accounts. It’s extremely rare to find a company that has customer service with power. That power is not over delivering or under deliver promises. They are almost on your side & the only way a customer service can be on your side is if they work for a good company. I like how the conversations you have stay active. When you contact customer service your message stays in the app like a text message then it emails you as well the conversation then when they respond they can send screenshots, links etc. it makes them understanding you and you understanding them much easier & at lightning speed. This is maybe the 2nd time in my life where I was happy talking to customer service bc I learned something new I can go back & follow steps & they stuck by the words they said. So far the app is clean, simple and easy on the eyes. They show you the roadmap with learning. They stand out compared to other companies. So far so good. I will update as the years go on. I hope to grow with this company & you should give them a try bc like I said I know a good system when I see it.

For disclosure, I have a couple thousand dollars in Domain Money. I have a financial advisor, and do my own meme-stock trading through a broker, but to diversify and get into crypto, I use both Gemini & Domain Money. Pros: - Managed portfolios are great. Domain Edge and Domain Metaverse are my favorite. Looking forward to seeing the performance over the next two years. Domain Edge can be bought 24/7, and it appears that your order will go through as soon as your deposit clears. - Can’t wait for the Borrowing (Margin)/ Earning (lending)/Spend (credit card) accounts to be released. Please get these products out ASAP! - Clean UI, easy to use, can buy stocks/crypto/portfolios all-in one. - Reoccuring buys Cons: - Overly optimistic deadlines. We were supposed to get crypto withdrawals in February, they still haven’t arrived and it’s nearly April. - No insurance or guarantee on crypto assets (like all other exchanges). Custodian is best-in-class via Gemini, but if DM’s security/risk team is lacking, it could result in the loss of assets for customers (who would be the ones holding the bag). Overall, the team is industry-leading, with vets from Goldman Sachs and other big companies. Hoping Adam Dell continues with the push to improve the platform and release new features. P.S. Please release Plaid/Mint integration!