Brumby's Rewards

This app is a complete waste of time. My partner and I both went to get our free loaf for signing up and watched the reward mysteriously disappear while waiting in the queue for Brumby’s. I get notifications every day telling me I have a reward and when I log in there is nothing. Brumby’s don’t have a Contact Us page and from the looks of these reviews, they don’t care about responding and fixing the problems either. Am deleting.

Had a physical card and couldn’t sign up with app (despite staff telling me I could), so I had to create a new account. App collects reward dollars but no other rewards are ever available. Even when the app sends a notification that a reward is available, once I go into the app it’s not there.

Currently have a rewards card & decided to download app for convenience. Mobile number used to log in but it is associated with rewards card so when I try to log in the app recognises an account exists but no password was ever set. Can’t enter a password, can’t use ‘forgot password’ as app says account has to be verified to use forgot password. Tried emailing for help but email was undeliverable. Useless app. Wasted too much time trying to get this to work 🤬