PetPocketbook

Despite its clean UI, it presents challenges within booking updates, messaging, customization, & report retrieval or should I say non-retrieval hindering its effectiveness. Switching to yet another software can be complex and 100% confidence in its suitability for my business. I hope the company addresses providers requests and makes advancements, as the foundation is solid. Increasing monthly subscription cost by a fraction would be justified and/or providing options for APIs, lowering clients processing fees from 5%. Other softwares are beginning to catch up or surpass Petpocketbook & I would hate to see it be a thing of the past. This is run by a small team that always responds and from what I’ve read about other pet apps- it doesn’t even compare. That is one thing I do love.

I really like this app for my small business. Very professional and easy to use. Customer support is top notch too.

We absolutely love that there’s an app version of this now! For the most part everything works amazing and it seems to be a lot smoother than the website version. Our only complaint is none of our team can seem to find our pending requests. They still show up on the web version just not the App version, so just something to note to fix! We understand it’s new and will take time, excited to start using it though!